In the hospitality business, overbooking is par for the course. As a business owner, I have a procedure in place and am prepared to have a smile and a drink ticket for my overbooked guest.
Maine newcomers know the importance of receiving a warm welcome. Let’s find our common ground and welcome everyone to our beautiful state.
Is 2017 different from other years? The Governor’s Conference will focus on important issues of workforce development and visitor experience. There are several issues that should be considered for 2017. Here are some things I am watching and trying to plan for in the 2017 Maine tourism season.
One emerging lifestyle I see a lot at the Inn is the vegan lifestyle. To be vegan is to embrace a ‘kind’ existence of non-violence. Food choice is only one component of this lifestyle. True vegans will look for almost every item in their environment to be ‘kind’. As a host that might seem overwhelming, but with a little knowledge and hints, accommodating this lifestyle is easy.
I am a small business owner in Maine and I would like to see opportunity created from disruption. We are a creative state with very smart people. Don’t let the Airbnb controversy lead to angry residents and tourism businesses losing money.
Every Innkeeper has asked themselves, why should I have a lodging license and be a compliant business in an unruly marketplace? I thought long and hard about this and think I can actually justify it.
The George Michael video, Flawless, was very simple in that it had one room, many guests, endless possibilities for stories. Getting guests interested in your property’s story will be key in 2017.
The purpose of listing my 2016 lessons learned, is to share with and motive Innkeepers in 2017.
The next time a weather event threatens your income, try to find a positive to promote. Your social network and your Inns inherent romance are the building blocks to weathering the storm.
The thought of empowering gift givers this holiday season with a simple plastic card to entice loved ones to act on their wanderlust, is a gift this Innkeeper treasures.